> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.patronum.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Getting "unauthorized_client: Client is unauthorized to retrieve access token" error

If you are getting one of the following error messages:-

 `unauthorized_client: Client is unauthorized to retrieve access tokens using this method, or client not authorized for any of the scopes`

 `Not Authorized to access this resource/api`

This is likely that Patronum does not have the correct access to a specific user or resource via the Google Admin Console setup.
For the Google API's to correctly work Patronum needs access to all users within your Google Workspace environment.
Access is configured within the [Google Admin Console](https://admin.google.com/ac/apps/gmail/marketplace/appdetails/824001351376) 

![](https://storage.crisp.chat/users/helpdesk/website/661f215e36c4a800/image_1rxhpsb.png)

1. Within the Google Admin Console, from the main menu select **Apps > Google Workspace Marketplace apps > Apps list.**

2. From the list of app select **Patronum**.

3. Within the User access section select **View organisational units and groups**.

4. Make sure Patronum is **ON for everyone**, and configured for the Root of your Google Organisation.

![](https://storage.crisp.chat/users/helpdesk/website/661f215e36c4a800/image_yqz8ax.png)

||| It is not possible to configure Patronum for a setsub of users due to Google API limitations.