Getting "unauthorized_client: Client is unauthorized to retrieve access token" error
If you are getting one of the following error messages:-
unauthorized_client: Client is unauthorized to retrieve access tokens using this method, or client not authorized for any of the scopes
Not Authorized to access this resource/api
This is likely that Patronum does not have the correct access to a specific user or resource via the Google Admin Console setup.
For the Google API's to correctly work Patronum needs access to all users within your Google Workspace environment.
Access is configured within the Google Admin Console
Within the Google Admin Console, from the main menu select Apps > Google Workspace Marketplace apps > Apps list.
From the list of app select Patronum.
Within the User access section select View organisational units and groups.
Make sure Patronum is ON for everyone, and configured for the Root of your Google Organisation.
It is not possible to configure Patronum for a setsub of users due to Google API limitations.
unauthorized_client: Client is unauthorized to retrieve access tokens using this method, or client not authorized for any of the scopes
Not Authorized to access this resource/api
This is likely that Patronum does not have the correct access to a specific user or resource via the Google Admin Console setup.
For the Google API's to correctly work Patronum needs access to all users within your Google Workspace environment.
Access is configured within the Google Admin Console
Within the Google Admin Console, from the main menu select Apps > Google Workspace Marketplace apps > Apps list.
From the list of app select Patronum.
Within the User access section select View organisational units and groups.
Make sure Patronum is ON for everyone, and configured for the Root of your Google Organisation.
It is not possible to configure Patronum for a setsub of users due to Google API limitations.
Updated on: 06/03/2025
Thank you!