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Articles on:Miscellaneous
Setting and configuring Patronum

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  • Google Contacts
  • User Management
  • Email Signatures
  • Policy Management
  • Google Groups
  • Google Workspace Backup
  • Drive Compliance & Management
  • Calendar Management
  • Miscellaneous
  • How to configure Google Chat Management API access
    To manage Google Chat Spaces a Google Chat Application needs to be manually added to Google Workspace Admin Console. To configure Google Chat management, follow the steps below:- Log in to the Google Workspace Admin panel, open the Security → Access and data control → API controls tab, and go to the Manage Domain Wide Delegation section. Manage Domain Wide Delegation. Click on the AddSome readers
  • Email Authentication
    To configure cloud-based DMARC, DKIM and SPF management you will need to first configure Patronum to receive respective DMARC Aggregate and Forensic reports. Before configuring DMARC you must have SPF and DKIM enabled. See Help prevent spoofing, phishing, and spam in the Google help section. This is done by first selecting the CONFIGURE button. Patronum - Email Authentication (https://storage.crisp.chat/users/helpdesk/website/661f215e36c4a80Few readers
  • How do I purchase Patronum?
    Many of our customers like Patronum immediately and typically ask us how they can make a purchase. Don't worry, purchasing Patronum is super easy and the pricing is transparent and clear. But before making a purchase make sure you've fully evaluated Patronum and that you're happy with our product. We're giving you a whole month, yes 30 days to test all our amazing features. Once you're happy simply select the subscribe button within the DASHBOARD (https://Few readers
  • How do I cancel my Patronum subscription?
    If you no longer need Patronum you can simply cancel your subscription at any time simply by uninstalling Patronum via the Google Admin Console. Uninstall Patronum Simply click on the UNINSTALL APP link and Patronum will be removed from your organisations Google Workspace.Few readers
  • Exporting Logs to Google BigQuery
    Connecting Patronum Logs to Google BigQuery This guide explains step by step how to connect Patronum logs to Google BigQuery using a Google Cloud Service Account and BigQuery integration settings inside Patronum.Few readers
  • Support Service Levels
    Methodology We know how frustrating it can be to have to create a support ticket and wait over a day for a reply. With Patronum, you get access to expert help and support directly within the application. Patronum support is provided via the chat interface. 85% of all customer queries are resolved by our front-line AI-driven chatbot, however, if the Chatbot can't help you, there is a team of Patronum experts online to provide further assistance. Service Levels To set customer expectationsFew readers
  • Patronum Settings
    Patronum Settings Account settings Patronum Settings Admin The Patronum Admin is a Google Workspace licensed super admin account that Patronum uses in order to perform many of the background tasks and actions. This MUST be a valid Google Workspace license account, and can not be a Google Group. Access will often fail is this account no longer exists. Emergency offboardinFew readers
  • Do I need a license for every Google Workspace user?
    Yes, Patronum requires a license for every active Google Workspace user in your domain. This ensures consistent security monitoring, policy enforcement, and feature access across your organization. Why is domain-wide licensing required? Patronum operates at the domain level to provide security monitoring, automated policies, and centralized management for your eFew readers
  • Do you offer a charity discount?
    Yes, Patronum offers special pricing for registered charities and non-profit organizations through our Education & Non-Profit plan. Pricing for charities and non-profits Eligible organizations can access Patronum+ for $4.00 per user per year, representing a 75% discount from our standard plan pricing. This includes all essential features like email signatures, Drive management, contact sharing, and organizational charts.Few readers
  • How do I start a free trial of Patronum?
    Patronum offers a 30-day free trial with full access to all features—no credit card required. Sign up via Google Workspace Marketplace Visit the Patronum listing on Google Workspace Marketplace. Click Admin install to install Patronum domain-wide. (All users within your domain) Review and grant the requireFew readers
  • What is the difference between Patronum and Patronum Plus?
    Patronum Plus adds advanced Drive governance and dashboard analytics to help you secure and monitor file sharing across your organization. Choose Plus if you need automated file compliance or detailed visibility into sharing activity. Feature comparisonFew readers
  • Why can't I log in to my accounts?
    If you're experiencing login failures to Patronum, the issue is usually caused by Change in Patronum Admin Account, Google Admin Console permissions, temporary Google API issues, or browser cache problems. Check Patronum Admin Account The most common cause is that someone has disabled or deleted the super admin account that Patronum was set up with. Go to Google Admin Console and reactFew readers

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